Gaming is entertainment, not a burden. At vas789, we make sure every player can enjoy themselves within safe limits. Stay in control, stay well.
Responsible Gaming
Play with Joy, Stay Safe
Our Responsible Gaming Tools
Vas789 gives you powerful tools to stay fully in control of your gaming experience
Set your own maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends — so you never have to worry about overspending.
Set a maximum duration for each gaming session. When time is up, the platform will automatically prompt you to take a break, keeping your sense of time in check.
Temporarily pause your account for anywhere from a few hours to several days. During this period, logging in and playing will be completely disabled.
If you feel you are losing control of your gaming, you can request to have your account closed for 30 days or permanently. We will fully support you in making that decision.
A message will appear on screen at set intervals reminding you how long you have been playing. This helps you stay aware and avoid excessive play.
If you believe a family member is struggling, let our support team know. We will assist with complete confidentiality.
Our support team is always ready to help with gaming addiction or any mental health concerns.
Responsible gaming means treating gaming purely as entertainment — not as a way to earn money or escape from personal problems. At vas789, we believe every player has the right to enjoy gaming consciously, safely, and with pleasure.
Online gaming is growing rapidly in Bangladesh. With that growth comes certain risks. Many people unknowingly spend more time or money than they intended. That is why knowing your limits from the start — and sticking to them — is so important.
Responsible gaming comes down to three key questions: How much time am I spending? How much money am I spending? And is gaming having any negative impact on my daily life? If you can answer these honestly and positively, your gaming is completely safe and enjoyable.
Remember, gaming should be enjoyable for everyone. But whenever it feels like things are getting out of hand, reaching out for help is a sign of courage, not weakness. vas789 is always here for you.
Most people do not realise when their gaming habits are crossing a line. If you notice the following signs, it is time to be cautious and seek help if needed.
We want you in the driver's seat at all times. That's why vas789 offers a range of powerful tools you can easily access from your Account Settings.
Set a maximum daily, weekly, or monthly deposit amount. Reducing your limit takes effect immediately, but increasing it requires a 72-hour waiting period.
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, the game will automatically stop.
Decide in advance how many hours you want to play per session. When the time is up, the platform will automatically log you out and prompt you to take a break.
Temporarily suspend your account for anywhere between 24 hours and 6 weeks. No transactions or gameplay will be possible during this period.
Apply to close your account for 3 months, 6 months, 1 year, or permanently. Your account cannot be reopened before the exclusion period has ended.
A notification will appear every 30, 60, or 90 minutes reminding you how long you have been playing and whether it is time to take a break.
Answer the following questions honestly. This is not a diagnostic tool, but a simple way to reflect on your own gaming habits.
If you feel something is wrong, follow the steps below. Don't face it alone — getting help is the smartest thing you can do.
The first step is acknowledging that there is a problem. That takes courage. Instead of blaming yourself, focus on finding a solution.
Set deposit limits, session time limits, or cooling-off periods directly from your Account Settings. All limits take effect immediately.
Contact us via live chat or email at [email protected]. Describe what you're going through — we'll handle it with complete confidentiality.
If you feel you need a break, apply for self-exclusion. We will act quickly, and no promotional communications will be sent during the exclusion period.
Gaming addiction is a mental health condition. If needed, please seek advice from a mental health professional. Recovery is entirely possible.